At NECESSITI, we are committed to delivering clean skincare, efficiently and reliably. This Shipping Policy outlines our shipping processes, delivery timelines, and charges, so you know exactly what to expect.
1. Order Processing Time
All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed the next working day.
You will receive an email confirmation with tracking details once your order is shipped.
2. Shipping Locations
We currently ship across India. For international shipping inquiries, please email us at care@thenecessiti.in before placing your order.
3. Delivery Timelines
Estimated delivery times:
Metro cities: 2–5 business days
Tier 2 & 3 cities: 5–7 business days
Remote areas: 7–10 business days
Please note: Delivery timelines may vary slightly due to courier performance or external factors like weather or transport delays.
4. Shipping Charges
Standard Shipping: ₹50 (Free on orders above ₹399)
Shipping charges are non-refundable once the order is dispatched.
5. Order Tracking
Once your order is shipped, you’ll receive a tracking number via email or SMS.
You can track your package directly on our courier partner’s website using this number.
6. Delays & Delivery Issues
If your order is delayed beyond the expected timeframe or marked as delivered but not received:
Contact us at care@thenecessiti.in within 3 days of the scheduled delivery date.
We will coordinate with our logistics partner to resolve the issue promptly.
7. Damaged or Incorrect Products
If your package arrives damaged or contains incorrect items:
Please take clear photos and email us at care@thenecessiti.in within 48 hours of delivery.
We’ll verify and arrange for a resolution, which may include a replacement or refund as per our Refund Policy.
8. Contact Us
For any questions or support related to shipping:
Email: care@thenecessiti.in
Phone: +91 9405711719
Business Hours: Mon–Sat, 10:00 AM – 6:00 PM